Your feedback would be greatly appreciated. Is it related to an unsatisfactory performance of the services offered? Or maybe the price was not right? Is the level of customer service below par? Would you elaborate more on the reasons that made you cancel the service? I am sorry to see that you wish to leave us. Contact support to restore your web service once repairs are complete.Īnother ticket content about the account cancellation: Please take time immediately to address this concern. You can get a quick start with this guide: The Security section of our Knowledgebase provides useful information for hacked sites. Even one left-over malicious file can cause the account to be compromised again. Please manually review all content under your account to ensure there is no malicious content within them. Update all passwords associated with the account (cPanel, Email, FTP, etc). Please ensure all site software including plugins, modules and themes are completely up-to-date. The best way to address this issue is to delete all content and restore a backup known to be clean and working. Password does not meet commonly used criteria to keep an account secure Accessing your account from an insecure network Compromise of any local computer (virus) that has access to the administrative portion of your account (cPanel, FTP, SSH) Outdated software (WordPress, Joomla!, Drupal, and any plugins/themes associated) These security issues can commonly be caused by the following: The web service of Swift Web Hosting account with username alexaexp on has been suspended.Īs a part of A2 Hosting Perpetual Security, we've discovered a security issue in the account. Price wise it's comparable, A2Hosting having a clear edge on features with paid Cloud Flare CDN, Litespeed servers, PHP7.1 compatibility, Dedicated IP and UNLIMITED number of sites and traffic bandwidth which is killer compared to bricked Siteground shared hosting plans.Īlso, I had a hard time with Siteground support to make them understand the issue with PHP 7.1 compatibility and their free migration service took more than 4 days to migrate my site to their host.įinally, I migrated my site manually without any issue in 3 hours to new A2 hosting.Ĭlick to expand.See the content of their ticket informing me of the suspension and the reason: Surprisingly, average load times were better on Siteground than A2 (I'm talking about 500ms here nothing to worry about). (thanks to my experience is more stable in the way it handles traffic than A2hosting (at least on the new turbo hosting I'm in compared to GrowBig Plan). Since then, I moved to A2 hosting and everything works perfectly. I learned it the hard way when migrating my site to Siteground last week before I saw multiple posts reporting the issue on the forum. You will have to downgrade to PHP 7.0 using Aliwoo plugin for PHP 5.6 version like did above. Their ioncube loader for PHP 7.1 version is not compatible with the plugin. Yes, Siteground doesn't work with Aliwoo PHP7.1. (I do not know if the GrowBig or GrowGeek hosting packages will be different) I hope this helps anyone else using Siteground Startup and Alidropship Woo. Note: I did not try PHP 7.2.5 and alidswoo_ion71 plugin since I managed to get it working before trying this combination.ġ - install WordPress (PHP 7.0.30 installed by default)ģ - create php.ini file in your public_html folder, the file contains:Ĥ - install Alidropship Woo using the alidswoo_ion file. Zend_extension=/usr/local/php70/lib/php/extensions/ioncube.so The contents of the php.ini file is a single line of code: Using PHP 7.0.30 (the default version installed) and alidswoo_ion plugin file does work, if you first create a php.ini file in the public_html folder before you install the Alidropship Woo plugin. The AliDropship Woo Plugin showed as inactive, deleted it, then removed the renamed plugin folder. I had to rename the alidswoo plugin folder via cPanel, then I could login. Zend_extension=/usr/local/php71/lib/php/extensions/ioncube.soĪctually, this combination disabled access to the admin login. I had to create a php.ini file in the public_html folder for ioncube, which contained a single line of code: Using PHP 7.1.18 and alidswoo_ion71 plugin file did not work. Used PHP Version Manager in cPanel to change PHP versions on public_html folder level. Hi, this thread helped but I think there are holes in the information, which took a while to sort out.
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